If I were the hotel’s general manager I would support the
actions of my housekeeping supervisor.
Protocol on calling in with an unacceptable excuse. Her supervisor
obviously knew she wasn’t really sick and if that were the case then a doctors
note should have been shown upon returning to work the next day.
Their
employee handbook clearly states the grounds of dismissal, “Employees shall be
considered to have voluntarily quit or abandoned their employment upon any of
the following occurrences;
- 1. Absence from work for one (1) or more consecutive days without excuse acceptable to the company
- 2. Habitual tardiness
- 3. Failure to report to work within 24 hours of a request to report”(pg.58)
Donna’s excuse was not acceptable bottom line. Everyone has a life outside of work and
Tara, Donna’s supervisor was not happy when she got the phone call, “Tara, who
was angry at what she saw as willful disregard for supervisory authority, and
recalling the earlier conversation with Donna, recorded the employee's call-in
as an “unacceptable excuse” and completed a form stating that Donna had, in
fact, quit her job voluntarily by refusing to work her assigned shift.” (p. 58)
Her supervisor felt like Donna was trying to work the system. Even if Donna had a great prior record
it doesn’t excuse what she tried to pull off. She was not sick, she was denied that day off and tried to
work around it. Why would Donna get
special treatment when Tara had previously stated, “that she was very sorry,
but all employee requests for that weekend off had been denied, and Donna was
to report to work as scheduled.” (p. 58) It wasn’t fair what Donna did to her
fellow co-workers and was rightfully terminated in my eyes.
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